Time to listen, time to act
Over the course of a good number of years working as a Training Developer in the Civil Service, one of the early things I learned was the importance of doing a “What have we learned” session at the end of each event. It was a great way of working out what went well, where we needed to make improvements and also as a “Team Builder”. There were few punches pulled, on occasion an ego or two might get slightly bruised and we celebrated the things which worked and as our unofficial motto had it “copy with pride” any good ideas or processes from others. OverRead More →